Dual Hotel Sales Manager - OEM

McKibbon Hospitality; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

McKibbon Hospitality is hiring a Dual Hotel Sales Manager - OEM for Hilton Garden Inn Charlotte Uptown NC. This role focuses on driving sales and revenue for assigned properties and representing the brands in the local market.

Reporting to the Director of Sales, you will implement McKibbon procedures, maintain client relationships, and monitor performance through Delphi and daily reports. This is an overtime-eligible management position with growth opportunities within the company.

Responsibilities

• Sales and revenue generation for the properties assigned.
• Maintain compliance and stay updated on sales initiatives for the brands and McKibbon.
• Enter all sales activities into Delphi (traces, QIC, lost business) and review Delphi trace manager for past-due traces.
• Build positive relationships with the management company, property owners, and clients; support guest experience.

Job description

Dual Hotel Sales Manager - OEM | Hilton Garden Inn# Dual Hotel Sales Manager - OEMHilton Garden InnHilton Garden Inn Charlotte Uptown NC## Job Description**Charlotte Uptown:** Hilton Garden Inn and Hampton Inn by Hilton What Makes a Dual Hotel Sales Manager - OEM with McKibbon?As a key member of the hotel team, the Dual Sales Manager has influence and accountability for the revenue generation of the properties assigned. Reporting to the Director of Sales, the Sales Manager will be responsible for maintaining the highest level of competencies to help the properties achieve their business goals while embracing the *McKibbon Guiding Principles.* This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly. A Day in the Life:* A sales manager will be responsible for sales and revenue generation for the properties assigned.* Segments will vary based on size and experience of sales team and hotel needs.* Sales Manager will be responsible for maintaining compliance and remaining up to date on new sales initiatives for the brands and company.* You will be actively involved in the STAR report critique and entering results in the month end report.* You will implement and train on all McKibbon procedures that relate to sales, including systems and processes as directed by supervisor.* Maintain positive relationships with the management company, property owners, and clients.* You will support guest experience and satisfaction in all operations.* Sales Manager will act as the face of the properties by being actively involved in the local community.* Check emails and voicemails daily with appropriate prompt response.* Review McKibbon Hospitality’s daily report.* Participate in Daily Sales Stand-Up.* Review daily Delphi calendar (account, group, and function traces).* Review Delphi trace manager for past-due traces.* Enter all sales activities into Delphi (traces, QIC, lost business).* Review assigned hotel(s) in-house guest ledger/arrival list.* Research and prospect leads assigned.* Prospect to set appointments/joint appointments/tours.* Proactively work on and update target accounts.* Greet all assigned in-house meetings.