Dual Director of Housekeeping

White Lodging; Austin (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Parental Leave

PTO with rollover

401(k) match

Wellness tools

Referral bonuses

Leadership development

Tuition reimbursement

Hotel discounts

Multiple hotels in market

Job summary

White Lodging is seeking a leader to oversee housekeeping operations at the Courtyard Austin Downtown. You will manage guest rooms, public areas, laundry, and staff while driving cleanliness and efficiency.

You will recruit, train, and develop a high-performing team, implement cost controls, and collaborate with other departments to ensure exceptional guest satisfaction at this Austin property.

Qualifications

• Proven track record leading housekeeping teams in hospitality.
• Strong budgeting, payroll, and cost-control experience.
• Excellent communication and guest-service focus.

Responsibilities

• Oversee all housekeeping operations for guest rooms, public areas, laundry, and team spaces.
• Hire, train, and manage performance of housekeeping staff.
• Implement efficient processes to control labor and expenses.
• Conduct inspections to ensure cleanliness, safety, and sustainability standards.
• Resolve guest concerns and operational challenges proactively.
• Collaborate with other hotel departments to improve efficiency.

Skills

Leadership

FOSSE experience

Budgeting

Communication

Training

Attention to detail

Job description

Description

Position Information

Location: Courtyard Austin Downtown
300 E 4th St, Austin TX 78701

Summary: White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in.

What You’ll Do

• Oversee all housekeeping operations, including guest rooms, public areas, laundry, and team member spaces, ensuring the highest cleanliness standards.
• Lead, mentor, and develop the housekeeping team, including hiring, training, and performance management.
• Implement and maintain efficient operational processes to control expenses, manage labor productivity, and optimize financial performance.
• Conduct regular inspections to uphold brand and White Lodging standards, ensuring compliance with cleanliness, safety, and sustainability guidelines.
• Respond to guest concerns and operational challenges, proactively resolving issues to enhance satisfaction.
• Collaborate with other hotel departments to streamline communication, improve efficiency, and support overall hotel success.

What You’ll Bring

• FOSSE experience
• Proven leadership experience in housekeeping or a related field, preferably in hospitality.
• Strong financial acumen with experience managing budgets, payroll, and cost controls.
• Excellent communication and problem-solving skills with a focus on guest and team satisfaction.
• Ability to develop, train, and motivate a high-performing housekeeping team.
• Strong organizational skills and attention to detail in managing hotel cleanliness and compliance standards.
• Flexibility to work various shifts, including weekends and holidays, as needed.

What You Can Look Forward To

• Day 1 Medical, Dental, and Vision insurance
• Paid Parental Leave
• Vacation and Paid Time Off (PTO) with rollover
• 401(k) with company match
• Complimentary wellness toolsUnlimited referral bonuses
• Leadership development opportunities
• Tuition reimbursement
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Multiple hotels in each market = more opportunities

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.