Dual-Clinic Retina Admin Specialist

Mass General Brigham; Boston (MA); On-site; USD 23,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Support professional to assist a physician in both retina practice and the Inherited Retinal Disorders Service. The role combines busy clinic coordination with research-focused program support, emphasizing empathy, organization, and patient-centered care.

The position entails scheduling, patient communication, and clinic preparation for a small, high-touch environment, with on-site requirements at 243-245 Charles Street in Boston.

Qualifications

• High School Diploma or equivalent required.
• CMAA certification preferred.
• Office experience 2–3 years required.
• Proficiency with Office Suite and strong organizational skills.

Responsibilities

• Answering and managing telephone calls.
• Scheduling, rescheduling, and coordinating patient appointments.
• Scheduling surgical procedures.
• Preparing for clinic sessions and post-clinic follow-up activities.
• Supporting a high-volume retina clinic during on-call weeks.
• Collaborating with a second staff member to coordinate visits.

Skills

Office Suite proficiency

Organizational skills

Time management

Communication

Education

High School Diploma or Equivalent

CMAA Certification

Tools

Phone system

Job description

Mass General Brigham is seeking an Administrative Support professional to assist a physician in both retina practice and the Inherited Retinal Disorders Service. The role combines busy clinic coordination with research-focused program support, emphasizing empathy, organization, and patient-centered care.

The position entails scheduling, patient communication, and clinic preparation for a small, high-touch environment, with on-site requirements at 243-245 Charles Street in Boston.