DTVB Housekeeping Inspector

Harmony Hospitality, Inc.; Virginia Beach, Northern (VA, KY); Hybrid; USD 23,000 - 28,000; Full time

Job summary

Harmony Hospitality, Inc. is seeking a Housekeeping Inspector/Supervisor to assist the Director of Housekeeping in maintaining hotel cleanliness across rooms and public areas.

The role emphasizes guest satisfaction, safety, and cost controls, with training and supervising staff to uphold standards. Responsibilities include inspecting rooms, training staff, handling guest inquiries, and supporting room assignments with minimal disruption.

Qualifications

• Experience in housekeeping supervision preferred.
• Ability to train and motivate staff to achieve service standards.
• Strong focus on guest satisfaction and safety within the hotel environment.

Responsibilities

• Maintain cleanliness standards for rooms and public areas.
• Train housekeeping staff on service and safety procedures.
• Inspect rooms and public areas to ensure compliance with standards.
• Assist in guest satisfaction processes and respond to guest needs.
• Plan room assignments to minimize guest disruption and ensure efficiency.
• Manage key control, lost-and-found, and staff training on procedures.
• Support supervisor in achieving guest satisfaction goals and service quality.

Skills

Guest service excellence

Staff training

Leadership

Inventory & cost control

Safety and security

Job description

# DTVB Housekeeping InspectorDoubleTree by Hilton Virginia Beach (near Convention Center) - Virginia Beach, VA 23451## OverviewSalary Range$17.00## DescriptionJOB TITLE: Housekeeping Inspector/SupervisorDEPARTMENT: Rooms**Job Description/Summary:** Responsible for assisting the Director of Housekeeping to maintain the overall cleanliness of the hotel, including rooms and public area. Major responsibilities include ensuring guests are satisfied with hotel cleanliness, responding to guest needs, ensuring safety and security of rooms, maintaining inventory and cost controls, selecting, training, maintaining and managing a motivated and skilled work force. Establishes a friendly atmosphere of superior guest service and product quality and provides exemplary performance for the staff to follow.**ESSENTIAL JOB FUNCTIONS:***Housekeeping Operations:** Maintains Brand cleanliness standards for both rooms and public areas and inspects them to ensure that standards are met.* Trains staff in all aspects of housekeeping, including guest service.* Assists in administrating guest satisfaction inspection procedures and reports.* Maintains key control and lost-and-found, and ensures staff is trained to follow correct procedures for both.* Plans room assignments with minimum disruption to guests.* Empowers hotel staff to deliver great guest service by encouraging responsiveness to guest needs.* Meets or exceeds hotel guest satisfaction goals.* Ensures hotel standard and services contribute to the delivery of consistent guest service.*Guest Service:** Assists in maintaining guest service as the driving philosophy of the hotel.* Personally demonstrates a commitment to guest service by responding promptly to guest needs with an interest and concern in satisfying every guest.* Ensures hotel staff, including all new hires, are trained to meet service standards.* Develops and maintains incentive programs regarding housekeeping services.* Can communicate to guests about hotel promotions, local attractions and points of interest.*Additional Responsibilities:** Any other duties assigned by Supervisor