DTVB-Night Cleaner

Harmony Hospitality; Virginia Beach (VA); On-site; USD 18,184 - 25,898; Full time

Job summary

Harmony Hospitality is seeking a Night Cleaner for the DoubleTree by Hilton Virginia Beach location. The role involves cleaning designated areas, maintaining back-of-house spaces, and performing floor care to uphold the hotel’s cleanliness standards.

You will follow department processes, greet guests professionally, handle requests promptly, and participate in safety training. Prior housekeeping experience is desirable, and a flexible schedule including weekends is required.

Qualifications

• Able to read, write and speak basics English.
• Able to understand and apply basic mathematical skills.
• Able to follow simple one- or two-step instructions.
• Able to push, stand, stoop, bend and lift items repetitively.
• Willing to work a flexible schedule including weekends and holidays.
• Good attitude and work ethic to meet guest standards.

Responsibilities

• Comply with all department processes and core values.
• Provide guest services in a highly professional manner.
• Greet and interact with guests to create the WOW experience.
• Inspect and evaluate night cleaner cleanliness condition.
• Report repairs with daily maintenance request slips.
• Interact with associates courteously and professionally.
• Satisfy guest requests in a timely and efficient manner.
• Complete safety training per procedures and regulations.
• Report unsafe conditions and safety violations per policy.
• Complete special projects as assigned by supervisor.

Skills

Basic English

Basic math

Follow simple instructions

Flexible schedule

Physical stamina

Education

No formal education needed

Job description

Job Details

Job Location: DoubleTree by Hilton Virginia Beach (near Convention Center) - Virginia Beach, VA 23451

Salary Range: $16.00

The Night Cleaner is responsible for:

• Clean and maintain all specified areas of focus.
• Maintain back of house areas and flooring based on hotel’s standard of cleanliness.
• Provide floor care to specified surfaces and maintain the upkeep of their appearance on a consistent basis.
• Provide deep cleaning or spot cleaning to furniture, carpets and flooring when needed.

JOB RESPONSIBILITIES

• The Night Cleaner’s primary responsibilities will include:
• Comply with all department processes and core values.
• Provide guest services in a highly professional manner exceeding guest expectations at all times.
• Greet and interact with the guest in a friendly and professional manner creating the “WOW” experience.
• Inspect and evaluate physical condition of night cleaner for cleanliness.
• Report any necessary repairs generating daily maintenance request slips.
• Interact with fellow associates in a courteous and professional manner.
• Ensure that all guest requests you receive are satisfied in a timely and efficient manner.
• Complete associate safety training in compliance with procedures and regulations.
• Report unsafe work conditions/practices and safety/security violations in accordance with company policy.
• Complete special projects with appropriate training as assigned by the supervisor.

REQUIRED SKILLS AND ABILITY

• Able to read, write and speak basics English.
• Able to understand and apply basic mathematical skills.
• Able to apply common sense understanding to carry out simple one- or two- step instructions.
• Able to deal with standardized situations with only occasional or no variation.
• Able to push, stand, stoop, bend, and lift items weighing up to ____pounds repetitively during entire shift.
• Good attitude and work ethic practices in order to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria.
• Able to work a flexible schedule including weekends and holidays as required.

REQUIRED EDUCATION AND EXPERIENCE

• Education – No formal education needed.
• Experience – Prior housekeeping experience desirable.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time