DSP Team Leader: Lead Care & Growth with Heart

crossroadscounselingak; Fairbanks (AK); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Advancement opportunities

Community impact

Job summary

Crossroads Counseling & Training Services in Fairbanks, Alaska, seeks a Team Leader to guide DSPs who support adults with IDD. This leadership role balances hands-on care with staff coaching, scheduling, and program coordination to improve outcomes and lives served.

You will supervise DSPs, coordinate trainings, ensure regulatory compliance, and foster a positive, inclusive environment. A passion for service, reliability, and teamwork will help you thrive in this nonprofit, mission-driven

Qualifications

• Leadership or supervisory experience, especially in human services.
• Strong organizational and communication skills are essential.
• Compassion, reliability, and teamwork mindset are valued.

Responsibilities

• Supervising and mentoring Direct Support Professionals (DSPs).
• Assisting with scheduling, training, and day-to-day operations.
• Ensuring compliance with state regulations and program requirements.
• Building strong connections with residents, families, and staff.
• Creating a positive and inclusive environment where people thrive.

Skills

Leadership experience

Organizational skills

Communication skills

Compassion

Teamwork

Job description

Crossroads Counseling & Training Services in Fairbanks, Alaska, seeks a Team Leader to guide DSPs who support adults with IDD. This leadership role balances hands-on care with staff coaching, scheduling, and program coordination to improve outcomes and lives served.

You will supervise DSPs, coordinate trainings, ensure regulatory compliance, and foster a positive, inclusive environment. A passion for service, reliability, and teamwork will help you thrive in this nonprofit, mission-driven