Drug GM Dept Lead & Store Operations Coach

Kroger; Henrico (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger Co. in Henrico, VA is seeking a Department Leader for Drug GM operations. You will supervise store associates, set performance goals, schedule coverage, train staff and ensure compliance with laws and company guidelines while delivering exceptional customer service.

You will partner with management to plan promotions, monitor expenses, inventories, and budgets, and communicate effectively to keep customers informed and engaged while upholding safety standards.

Qualifications

• Must be 18 or older.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• High school education or equivalent preferred.
• Retail/Drug GM experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Inform customers of Drug GM specials.
• Develop and implement a department business plan to achieve desired results.
• Understand the store's layout and be able to locate products.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect Drug GM.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Stay current with present, future, seasonal and special ads by implementing the department period promotional plan.
• Assist with monitoring and controlling expenses for the department.
• Assist management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Plan, organize and monitor the inventory process by training department associates on inventory/stocking and Computer Assisted Ordering.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, notifying store management of customer or employee accidents, practicing preventive maintenance, properly inspecting equipment and notifying appropriate department or store manager of any in need of repair.
• Report all safety risks, issues and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Must be 18 or older

Knowledge of basic math

Ability to handle stressful situations

Second language (speaking, reading and

Education

High school education or equivalent preferred

Tools

Retail/Drug GM experience

Job description

Kroger Co. in Henrico, VA is seeking a Department Leader for Drug GM operations. You will supervise store associates, set performance goals, schedule coverage, train staff and ensure compliance with laws and company guidelines while delivering exceptional customer service.

You will partner with management to plan promotions, monitor expenses, inventories, and budgets, and communicate effectively to keep customers informed and engaged while upholding safety standards.