Drug GM Department Lead: Customer Experience & Growth

Kroger Co.; Henrico (VA); On-site; USD 28,000 - 34,000; Full time

Job summary

Kroger Co. is seeking a Drug GM Department Leader in Henrico, Virginia to create an outstanding customer experience and maintain a safe, clean store environment. You will lead the Drug GM department, drive sales, and monitor quality standards while aligning with company values.

The role involves supervising duties, establishing department plans, coaching associates, and ensuring regulatory compliance to deliver exceptional service across the department.

Qualifications

• Effective communication skills.
• Knowledge of basic math.
• Ability to handle stressful situations.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to associates.
• Establish performance goals and empower associates to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Train and develop associates and participate in performance appraisals.
• Adhere to laws and company guidelines.
• Create a welcoming environment and assist customers with product questions.

Skills

Effective communication

Basic math

Stress management

Education

High school diploma or equivalent

Job description

Kroger Co. is seeking a Drug GM Department Leader in Henrico, Virginia to create an outstanding customer experience and maintain a safe, clean store environment. You will lead the Drug GM department, drive sales, and monitor quality standards while aligning with company values.

The role involves supervising duties, establishing department plans, coaching associates, and ensuring regulatory compliance to deliver exceptional service across the department.