Drug/GM Dept Lead — Customer-First Retail

Kroger Co.; Roanoke (VA); On-site; USD 21,000 - 29,000; Full time

Job summary

Kroger Family of Companies in Roanoke, VA is seeking a dedicated leader to oversee the Drug/GM department, delivering outstanding customer service and maintaining a safe, clean store environment.

You will manage staff, scheduling, promotions, and budgeting, ensuring compliance with laws and driving department sales. If you excel at team development, product knowledge, and proactive problem solving, apply to join our team.

Qualifications

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Responsibilities

• Create an outstanding customer experience by answering questions about products.
• Communicate department information to associates and promote teamwork.
• Develop scheduling to manage customer volume during hours.
• Develop associates and participate in performance appraisals; set goals.
• Adhere to local, state and federal laws, and company guidelines.
• Promote products and respond to customer questions with suggestions.
• Implement department business plan and monitor expenses.
• Maintain inventory awareness and note discrepancies.
• Schedule price changes and update shelf tags.
• Train staff on inventory, CAO, and audits.
• Report safety risks and incidents to management.
• Must be able to perform essential job functions with or without accommodation.

Skills

Stress management

Effective communication

Basic math

Second language

Education

High School Diploma or GED

Job description

Kroger Family of Companies in Roanoke, VA is seeking a dedicated leader to oversee the Drug/GM department, delivering outstanding customer service and maintaining a safe, clean store environment.

You will manage staff, scheduling, promotions, and budgeting, ensuring compliance with laws and driving department sales. If you excel at team development, product knowledge, and proactive problem solving, apply to join our team.