Drug Department Customer Care Specialist

Kroger; Omaha (NE); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Omaha, NE is hiring to create an outstanding customer experience through exceptional service. You will help maintain a safe, clean environment and assist the department manager in achieving sales and profit goals while upholding our Customer 1st strategy.

You will answer questions about products, learn department offerings, stock merchandise, and support promotions and safety programs. This role requires teamwork, strong communication, and the ability to manage busy, sometimes

Qualifications

• Retail experience.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals established for the department.
• Respond to questions regarding products sold within the department and throughout the store.
• Offer product samples to help customers discover new items or products.
• Review 'sell by' dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with present, future, seasonal and special ads.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

Skills

Retail experience

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

Kroger in Omaha, NE is hiring to create an outstanding customer experience through exceptional service. You will help maintain a safe, clean environment and assist the department manager in achieving sales and profit goals while upholding our Customer 1st strategy.

You will answer questions about products, learn department offerings, stock merchandise, and support promotions and safety programs. This role requires teamwork, strong communication, and the ability to manage busy, sometimes