Drug Dept Customer Experience Specialist

Kroger; Denver (CO); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger in Denver is hiring for a Retail Associate to deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in reaching sales goals and uphold quality standards.

Responsibilities include answering questions, learning product lines, offering samples, promoting specials, stocking and labeling merchandise, and ensuring safety and integrity across the shop floor.

Qualifications

• Retail experience in customer-facing roles.
• Strong communication and listening skills.
• Ability to stay calm and effective under pressure.
• Basic math for transactions and cash handling.

Responsibilities

• Create a welcoming environment by answering questions about products in the department and throughout the store.
• Gain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of specials and promotions.
• Recommend items to meet customer needs and preferences.
• Stock, label and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay aware of current ads.
• Support safety programs by following procedures and identifying hazards.
• Maintain equipment and report repairs when needed.
• Notify management of accidents or safety risks.
• Report safety risks, theft or fraud as appropriate.
• Work cooperatively in a fast-paced environment.
• Handle conflicts constructively and professionally.
• Act with honesty and integrity regarding information.
• Follow directions and seek help when needed.

Skills

Retail experience

Effective communication

Stress management

Basic math

Job description

Kroger in Denver is hiring for a Retail Associate to deliver outstanding customer service and maintain a safe, clean store environment. You will assist the department manager in reaching sales goals and uphold quality standards.

Responsibilities include answering questions, learning product lines, offering samples, promoting specials, stocking and labeling merchandise, and ensuring safety and integrity across the shop floor.