Driver Support Shift Supervisor — Growth & Leadership

Swift Transportation; Greer (SC); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

401k

Medical benefits

Dental and Vision

Life Insurance

Employee stock purchase plan

Job summary

Swift Transportation is seeking an Operations Supervisor in Greer, SC to guide driver support specialists and operations teams. The role focuses on staffing, scheduling, and maximizing efficiency while ensuring compliance with policies.

You will lead a team to meet budgeting targets, develop career paths for staff, and resolve operational issues quickly. Experience in call centers or transportation operations is required; Microsoft Office proficiency is essential.

Qualifications

• 2+ years in call center/transportation operations.
• Experience in Transportation/Logistics preferred.
• Proficient in Microsoft Office.
• Excellent communication skills.
• Able to solve problems and work in high pressure situations.

Responsibilities

• Provide daily guidance to driver support specialists and/or gate operators and/or operations support coordinators.
• Ensure staffing and budget adherence for the assigned area of Driver Support.
• Develop and maintain career development plans to build bench strength for future leaders.
• Ensure processes and procedures meet organizational requirements and are used correctly.
• Assist in development and implementation of department goals.
• Monitor productivity and motivate team; clarify goals.
• Coordinate with leadership for staff scheduling and timekeeping in Kronos.
• Assist with recovering loads, dispatch issues, and fuel routing problems as needed.
• Promote driver safety at all times and handle emergencies as required.

Skills

Communication skills

Problem solving

Stress management

Fast-paced environment

Education

Associates degree or equivalent

Tools

Microsoft Office

Job description

Swift Transportation is seeking an Operations Supervisor in Greer, SC to guide driver support specialists and operations teams. The role focuses on staffing, scheduling, and maximizing efficiency while ensuring compliance with policies.

You will lead a team to meet budgeting targets, develop career paths for staff, and resolve operational issues quickly. Experience in call centers or transportation operations is required; Microsoft Office proficiency is essential.