Driver Support & Dispatch Specialist

Swift Transportation; Greer (SC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Pet insurance

Employee Stock Purchase Plan

Paid training

Wellness programs

Job summary

Swift Transportation in Greer, SC is seeking a Dispatch/Operations Associate to support drivers with scheduling, loads, and paperwork. You will dispatch drivers on pre-planned loads, enter data, and ensure on-time delivery while maintaining safety and quality service.

Candidates should have prior call center or transportation ops experience, strong communication, problem solving, and the ability to work under pressure. A High School Diploma is required, and Swift offers comprehensive benefits.

Qualifications

• Previous related experience in call center and/or transportation operations preferred.
• Must have strong communication skills.
• Must be able to work in high pressure situations.
• Must possess strong problem solving skills.
• Must be self-motivated.
• Must be detail-orientated.
• High School Diploma or equivalent required.

Responsibilities

• Respond to drivers needs and questions regarding schedule, loads, paperwork etc.
• Dispatch drivers on pre-planned loads and complete all corresponding data entry and/or paperwork.
• Resolve load targets and work with appropriate parties to address customers' special needs/requests as it relates to load planning and/or on-time delivery.
• Monitor assigned loads and appropriately document issues and/or resolutions and/or escalations.
• Hand off appropriate information to next shift.
• Promote driver safety at all times.
• Proactively work to assist others in achieving the organization's objective.

Skills

Strong communication

Problem solving

Detail oriented

Self motivated

High pressure

Education

High School Diploma

Job description

Swift Transportation in Greer, SC is seeking a Dispatch/Operations Associate to support drivers with scheduling, loads, and paperwork. You will dispatch drivers on pre-planned loads, enter data, and ensure on-time delivery while maintaining safety and quality service.

Candidates should have prior call center or transportation ops experience, strong communication, problem solving, and the ability to work under pressure. A High School Diploma is required, and Swift offers comprehensive benefits.