Driver Support & Office Administrator

Equiliem; Chicago (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Vision & Dental Insurance

Life Insurance

Matching 401(k)

Commuter Benefits

Employee Discounts & Rewards

Payroll Payment Options

Job summary

Equiliem is seeking an Office Representative in Chicago to provide in-person support to drivers and assist with daily office operations. You will distribute vouchers and equipment, coordinate online training participation, and manage inquiries, while maintaining accurate records and data entry.

The role requires a High School Diploma or GED, strong communication, and organizational skills, with the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or GED is required.
• Previous customer service or administrative experience is preferred.
• Computer skills, including Microsoft Office, are required.
• Excellent communication and interpersonal skills are essential.
• Strong organizational and problem-solving abilities are important.
• A positive, professional, customer-focused attitude is necessary.
• Ability to multitask and work independently in a fast-paced environment is required.

Responsibilities

• Distribute vouchers and equipment to drivers.
• Coordinate participation and track completion of online training courses.
• Manage equipment distribution and inventory records.
• Respond to driver and customer inquiries in person, by phone, and email.
• Perform accurate data entry and maintain office records.
• Process and document complaints, service requests, and lost & found inquiries.
• Provide general administrative and clerical support.
• Prepare reports and communicate issues to management as needed.

Skills

Customer service

Administrative support

Communication

Multitasking

Organizational skills

Positive attitude

Independent work

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Equiliem is seeking an Office Representative in Chicago to provide in-person support to drivers and assist with daily office operations. You will distribute vouchers and equipment, coordinate online training participation, and manage inquiries, while maintaining accurate records and data entry.

The role requires a High School Diploma or GED, strong communication, and organizational skills, with the ability to multitask in a fast-paced environment.