Driver Success & Operations Manager

Temco Logistics LLC; Imperial (PA); On-site; USD 65,000 - 90,000; Full time

Job summary

Temco Logistics LLC, a Home Depot subsidiary, seeks a Driver Manager to oversee final mile operations, coach drivers, ensure DOT compliance, and uphold safety and service standards in a white-glove delivery environment for appliance installations.

Responsibilities include monitoring on-road operations, coordinating schedules, training staff, reviewing payroll, and optimizing routes with a focus on customer satisfaction and operational excellence. Equal opportunity employer.

Qualifications

• Home appliance installation or mechanical aptitude.
• Routing, scheduling, DOT & safety compliance knowledge.
• Hands-on leadership; able to fill in during absences.

Responsibilities

• Monitor on-road operations and support drivers with calls, exceptions, and issue resolution.
• Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team.
• Train and onboard new customer service staff.
• Build office and driver schedules and ensure hours adherence.
• Review payroll accuracy and partner with Driver Managers on route adjustments.
• Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations).
• Order office supplies and maintain proper staging of product and paperwork.
• Support inbound/outbound processes in 3PL locations.
• Investigate freight and Sedgewick claims.
• Assess waste/recycling operations and recommend improvements.
• Lead and support drivers daily to ensure readiness and success.
• Monitor performance metrics and coach for improvement.
• Oversee DOT compliance and safety standards for drivers and equipment.
• Conduct on-road observations and Safe Work Habits Assessments.
• Partner with operations to optimize routes and maintain fairness.
• Drive a culture of professionalism and customer satisfaction.

Skills

Home appliance installation or mechan

Transportation operations knowledge

Hands-on leadership

Job description

Temco Logistics LLC, a Home Depot subsidiary, seeks a Driver Manager to oversee final mile operations, coach drivers, ensure DOT compliance, and uphold safety and service standards in a white-glove delivery environment for appliance installations.

Responsibilities include monitoring on-road operations, coordinating schedules, training staff, reviewing payroll, and optimizing routes with a focus on customer satisfaction and operational excellence. Equal opportunity employer.