Driver Operations Lead - Final Mile & Safety

The Home Depot; Grand Junction (CO); On-site; USD 75,000 - 110,000; Full time

Job summary

Temco Logistics, a proud subsidiary of The Home Depot, seeks a Driver Manager to drive operational excellence and coach drivers in a white-glove final mile delivery environment for Home Appliance installation.

You will lead daily driver support, route optimization, and DOT compliance while building effective schedules, training staff, and ensuring payroll accuracy. This role emphasizes safety, customer service, and brand standards across all interactions.

Qualifications

• Home appliance installation or mechanical aptitude to learn the installation process.
• Routing, scheduling, DOT & Safety compliance knowledge needed.
• Hands-on leadership to cover in absences or busy periods.

Responsibilities

• Monitor on-road operations and support drivers with calls, exceptions and issue resolution.
• Prepare manifests, review routing for optimization and DOT compliance; coordinate with MDO team.
• Train and onboard new customer service staff.
• Build office and driver schedules and ensure hours adherence.
• Review payroll accuracy and partner with Driver Managers on route adjustments.
• Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations).
• Order office supplies and maintain proper staging of product and paperwork.
• Support inbound/outbound processes in 3PL locations.
• Investigate freight and Sedgewick claims.
• Assess waste/recycling operations and recommend improvements.
• Lead and support drivers daily to ensure readiness and success.
• Monitor performance metrics and coach for improvement.
• Oversee DOT compliance and safety standards for drivers and equipment.
• Conduct on-road observations and Safe Work Habits Assessments.
• Partner with operations to optimize routes and maintain fairness.
• Drive a culture of professionalism and customer satisfaction.

Skills

Appliance installation

Transportation operations

Leadership

Job description

Temco Logistics, a proud subsidiary of The Home Depot, seeks a Driver Manager to drive operational excellence and coach drivers in a white-glove final mile delivery environment for Home Appliance installation.

You will lead daily driver support, route optimization, and DOT compliance while building effective schedules, training staff, and ensuring payroll accuracy. This role emphasizes safety, customer service, and brand standards across all interactions.