Driver Operations Lead – Final Mile & Safety

Temco Logistics; Mesa (AZ); On-site; USD 65,000 - 95,000; Full time

Job summary

Temco Logistics, a Home Depot subsidiary, seeks a Driver Manager to lead on-road operations, coach drivers, and ensure safety and service quality in a white-glove final mile environment. You will drive routes, schedules, and payroll alignment while maintaining brand standards.

The role emphasizes DOT compliance, coaching, and cross-functional collaboration with MDO and operations to optimize performance and customer satisfaction.

Qualifications

• Home appliance installation knowledge or aptitude for learning the installation process.
• Routing, scheduling, DOT & safety compliance knowledge.
• Ability to lead and fill in during absences or busy seasons.

Responsibilities

• Monitor on-road operations and support drivers with calls, exceptions, and issue resolution.
• Prepare manifests, review routing for optimization and DOT compliance, and coordinate changes with the MDO team.
• Train and onboard new customer service staff.
• Build office and driver schedules and ensure hours adherence.
• Review payroll accuracy and partner with Driver Managers on route adjustments.
• Manage check-in compliance and daily exception processing (MARS, reschedules, cancellations).
• Order office supplies and maintain proper staging of product and paperwork.
• Support inbound/outbound processes in 3PL locations.
• Investigate freight and Sedgewick claims.
• Assess waste/recycling operations and recommend improvements.
• Lead and support drivers daily to ensure readiness and success.
• Monitor performance metrics and coach for improvement.
• Oversee DOT compliance and safety standards for drivers and equipment.
• Conduct on-road observations and Safe Work Habits Assessments.
• Partner with operations to optimize routes and maintain fairness.
• Drive a culture of professionalism and customer satisfaction.

Skills

Home appliance installation

Transportation operations

Hands-on leadership

Job description

Temco Logistics, a Home Depot subsidiary, seeks a Driver Manager to lead on-road operations, coach drivers, and ensure safety and service quality in a white-glove final mile environment. You will drive routes, schedules, and payroll alignment while maintaining brand standards.

The role emphasizes DOT compliance, coaching, and cross-functional collaboration with MDO and operations to optimize performance and customer satisfaction.