Driver Operations Lead — White-Glove Final Mile Delivery

Temco Logistics LLC; Spokane (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Temco Logistics, a Home Depot subsidy, is hiring a Driver Manager to oversee final-mile operations and driver performance. You will focus on safety, compliance, and coaching to ensure exceptional service in a white-glove delivery environment for appliance installations.

You will monitor on-road operations, optimize routes, and support drivers and staff to meet performance metrics while upholding Temco’s brand standards.

Qualifications

• Experience in home appliance installation or mechanical aptitude.
• Knowledge of Transportation Operations (Routing, Scheduling, DOT & Safety).
• Hands-on leadership with ability to fill in during absences or busy periods.

Responsibilities

• Monitor on-road operations and support drivers with calls, exceptions, and issue resolution.
• Prepare manifests, review routing for optimization and DOT compliance, coordinate changes with the MDO team.
• Train and onboard new customer service staff
• Build office and driver schedules and ensure hours adherence
• Review payroll accuracy and partner with Driver Managers on route adjustments
• Manage check-in compliance and daily exception processing
• Order office supplies and maintain proper staging of product and paperwork
• Support inbound/outbound processes in 3PL locations
• Investigate freight and Sedgewick claims
• Assess waste/recycling operations and recommend improvements
• Lead and support drivers daily to ensure readiness and success
• Monitor performance metrics and coach for improvement
• Oversee DOT compliance and safety standards for drivers and equipment
• Conduct on-road observations and Safe Work Habits Assessments
• Partner with operations to optimize routes and maintain fairness
• Drive a culture of professionalism and customer satisfaction

Skills

Appliance install

Routing

Leadership

Job description

Temco Logistics, a Home Depot subsidy, is hiring a Driver Manager to oversee final-mile operations and driver performance. You will focus on safety, compliance, and coaching to ensure exceptional service in a white-glove delivery environment for appliance installations.

You will monitor on-road operations, optimize routes, and support drivers and staff to meet performance metrics while upholding Temco’s brand standards.