Driver Qualification Coordinator

Mercer Transportation Co.; Louisville (KY); On-site; USD 15,000 - 21,000; Full time

Job summary

Mercer Transportation Co. in Louisville, KY is seeking a qualified Driver Qualification Clerk to maintain driver files and support DOT compliance. The role focuses on organizing recruiting materials, processing MVRs, and updating digital records with accuracy and discretion.

The position requires strong clerical skills, excellent communication, and the ability to work independently while safeguarding sensitive information.

Qualifications

• High School Diploma or GED required.
• Three years of clerical experience, including multi‑phone systems and customer service.
• Discretion handling sensitive financial and personal information.
• Ability to answer phones, communicate clearly, and maintain organized records.

Responsibilities

• Prepare recruiting files for prospective contractor/drivers.
• Follow state procedures for acquiring MVRs.
• Update recruit status in the computer.
• Report driver terminations to DAC and update status in the computer.
• Assist in filing documentation in the driver qualification file.
• Purge documents from the driver qualification file when necessary.

Skills

Clerical experience

Phone handling

Communication skills

Organizational skills

Independence

PC skills test

Geography knowledge

Discretion with confidential info

Education

High School Diploma or GED

Tools

10-key calculator

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Louisville, KY, US

Salary: $18.00 Annually

Results Statement: I am accountable for producing the following results:

Maintaining Mercer qualified driver files, reviewing driver qualification of new recruits and providing administrative support for development of the DOT driver compliance file.

Essential Job Functions

• Prepare recruiting files for prospective contractor/drivers.
• Follows individual state procedures for acquiring MVR’s.
• Updates recruit status in the computer.
• Reports driver terminations to DAC and updates status in the computer.
• Assists in filing documentation in the driver qualification file.
• Purges documents from the driver qualification file when necessary.

Essential Skills and Experience

• High School Diploma (or GED/High School Equivalence Certificate) including knowledge of U.S. geography; Three (3) years of clerical experience, one (1) of which must have included multi-phone system, customer service and/or similar business acumen, with concentration on organization, coordination, financial discretion, and performance of duties at a responsible level.
• DQC are exposed to extremely sensitive financial and personal information and a successful DQC must be discreet, possess a secure financial background, and must be hyper-vigilant in safeguarding this susceptible information.
• Ability to answer phones, maintain accurate correspondence and field/answer all routine and non-routine questions.
• Excellent verbal and written communication skills. Ability to convey information effectively and provide others with a clear understanding of information.
• Ability to provide full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Excellent organizational skills and the ability to develop systems and processes.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Use keyboard, mouse, 10-key calculator, and other office equipment with proficiency. Must be able to pass a pre-employment PC skills test.

Nonessential Skills and Experience

These are desirable, but not necessary, aspects of the job.

• Truck industry experience.

Essential Physical Requirements and Work Environment

• Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include: sitting, standing, or walking for extended periods of time; operating office equipment; and lifting up to 25 pounds.
• Visual Acuity; ability to see and hear within normal parameters, must use hands and fingers to use keyboard and mouse; operate equipment or controls; reach above shoulder heights, below the waist; or lift to file documents or store materials throughout the work day. Proper lifting techniques required.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.