Driver Onboarding Operations Lead – Chicago

8Fleet, Inc.; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Equity

Job summary

8Fleet, Inc. is seeking an Onboarding Coordinator in Chicago to own the driver onboarding experience from start to finish. You will run the onboarding center, train drivers, credential them, and set them up in our systems while supporting them through their first weeks on the road.

This hands-on, on-site role requires organization, process discipline and the ability to be the go-to person for new drivers and the market team in Chicago.

Qualifications

• 1–3 years of experience in operations, logistics, onboarding or a similar fast-paced role.
• Strong organization and attention to detail; able to manage many drivers and schedules.
• Proficiency with Google Sheets or Excel; comfortable using data to decide actions.

Responsibilities

• Own the Onboarding Center: run daily onboarding operations ensuring a smooth, professional experience.
• Ensure driver readiness; verify completion of onboarding materials and policy understanding.
• System setup: hire drivers into internal systems, manage credentials and documentation for compliance.
• Schedule and oversee test drives to meet safety and operating standards.
• Support new drivers through their first weeks with coaching and escalation as needed.
• Track onboarding funnel metrics and driver readiness; report bottlenecks and fixes.
• Improve onboarding workflows as the market scales; partner with Fleet Supervisors and Operations.

Skills

Onboarding operations

Logistics coordination

Data-driven decisions

Education

Bachelor's degree preferred

Tools

Google Sheets

Microsoft Excel

Job description

8Fleet, Inc. is seeking an Onboarding Coordinator in Chicago to own the driver onboarding experience from start to finish. You will run the onboarding center, train drivers, credential them, and set them up in our systems while supporting them through their first weeks on the road.

This hands-on, on-site role requires organization, process discipline and the ability to be the go-to person for new drivers and the market team in Chicago.