Driver Onboarding Lead, Chicago Ops

8Fleet Inc.; Chicago (IL); Presencial; USD 65.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

Descripción de la vacante

8Fleet Inc. is expanding its Chicago team and seeks an Onboarding Coordinator to own the driver onboarding experience from start to finish. You will run the onboarding center, train new drivers, credential them, and set them up in our systems, guiding them through their first weeks.

This on-site role emphasizes organization and process discipline, with cross-functional collaboration to scale as Chicago grows.

Formación

• 1–3 years of experience in operations, logistics, HR, onboarding or a fast-paced, people-facing role.
• Strong organization and attention to detail with ability to manage many drivers and schedules.
• Strong proficiency with Google Sheets or Excel; able to use data to drive decisions.
• Clear, professional communication; comfortable training and coaching others.
• Willingness to support a 24/7 operation, including early mornings, evenings or weekends.
• Bachelor's degree preferred.

Responsabilidades

• Own the Onboarding Center: run daily onboarding operations smoothly, on time, and professionally.
• Driver Readiness: ensure every driver completes onboarding materials and understands policies.
• System Setup and Compliance: hire drivers into internal systems and keep documentation compliant.
• Test Drives: schedule, coordinate, and oversee test drives to meet safety standards.
• Early Driver Performance: monitor and support new drivers with feedback and coaching.
• Reporting: track onboarding funnel metrics and flag bottlenecks with data-driven fixes.
• Process Improvement: identify slow points and implement better workflows as the market scales.
• Cross-Functional Partnership: collaborate with Fleet Supervisors, Operations, and market leadership.

Conocimientos

Operations experience

Onboarding

Scheduling

Communication

Data-driven decisions

Team coordination

Educación

Bachelor's degree preferred

Herramientas

Google Sheets

Excel

Descripción del empleo

8Fleet Inc. is expanding its Chicago team and seeks an Onboarding Coordinator to own the driver onboarding experience from start to finish. You will run the onboarding center, train new drivers, credential them, and set them up in our systems, guiding them through their first weeks.

This on-site role emphasizes organization and process discipline, with cross-functional collaboration to scale as Chicago grows.