Driver Licensing Specialist - Field Operations

Texas A&M International; Conroe (TX); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Texas Department of Public Safety, Driver License Division, is seeking a License Specialist for Field Operations in Conroe. The role involves processing license applications, testing, and ensuring compliance with policies and laws. Weekend work may be required and schedules can begin at 7:00 am and extend to 8:00 pm.

The position requires valid Texas driver license, customer service experience, and ability to use CAPPS/SharePoint. Travel statewide up to 5 days a month may be required.

Qualifikationen

• Education: High school diploma or equivalent.
• 1+ year of general office, clerical, or customer service experience.
• Valid Texas driver license; Texas license within 30 days if moving within TX and 90 days if moving from out of state.
• CCKE certification must be obtained within 45 days of hire.
• Proficiency with CAPPS, SharePoint, and Microsoft Office.
• Working knowledge of TXDPS regulations and procedures.

Aufgaben

• Handles licensing and permitting tasks and processes applications.
• Reviews applications for compliance with policies, codes, and statutes.
• Administers written and oral tests and evaluates driving skills.
• Captures applicant data, fees, photos, and signatures in computer systems.
• Assists with information and testimony in hearings as needed.
• May travel statewide up to 5 days per month.

Kenntnisse

Customer service

Communication

Organization

Attention to detail

Analytical thinking

Presentation skills

Research skills

Interpersonal skills

Safety awareness

Ausbildung

High school diploma or equivalent

Tools

CAPPS

SharePoint

Microsoft Office

Jobbeschreibung

Texas Department of Public Safety, Driver License Division, is seeking a License Specialist for Field Operations in Conroe. The role involves processing license applications, testing, and ensuring compliance with policies and laws. Weekend work may be required and schedules can begin at 7:00 am and extend to 8:00 pm.

The position requires valid Texas driver license, customer service experience, and ability to use CAPPS/SharePoint. Travel statewide up to 5 days a month may be required.