Driver License & Permits Specialist — Field Ops

Texas A&M International; Gatesville (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Texas DPS in Gatesville, TX is seeking a License Specialist for the Driver License Division Field Office. The role involves licensing, testing, and assisting applicants with various driver license requirements.

Ability to handle examinations, process applications, and communicate procedures clearly is essential. Weekend work may be required; schedules may begin as early as 7:00 am and extend to 8:00 pm. Applicants must meet education and licensure requirements.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of general office or customer service experience preferred.
• Valid driver license required; Texas license must be obtained if moving to Texas.

Responsibilities

• Answer general questions on driver licenses and identification cards.
• Review and process license and permit applications; collect fees and issue receipts.
• Administer tests to license applicants and determine eligibility.
• Input applications into computer systems and maintain accurate records.
• Provide information and testimony in administrative hearings as needed.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Education

High School Diploma

Tools

CAPPS

SharePoint

Microsoft Office

Job description

Texas DPS in Gatesville, TX is seeking a License Specialist for the Driver License Division Field Office. The role involves licensing, testing, and assisting applicants with various driver license requirements.

Ability to handle examinations, process applications, and communicate procedures clearly is essential. Weekend work may be required; schedules may begin as early as 7:00 am and extend to 8:00 pm. Applicants must meet education and licensure requirements.