Driver Licensing Assistant: Customer Service & Testing

Commonwealth of Pennsylvania; Meadville (Crawford County); On-site; USD 44,000 - 66,000; Full time

Job summary

Commonwealth of Pennsylvania is seeking a Driver License Examiner Assistant at the Meadville Driver License Center to guide customers through licensing steps with professionalism and attention to detail. You will interact with the public, administer tests, process records, and explain requirements, REAL ID rules, and CDL procedures.

The role requires strong customer service skills and meticulous data entry.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.
• Ability to meet PA residency requirements and pass criminal history checks.

Responsibilities

• Customer interaction: greet customers, verify identification, assist with forms, provide information
• Testing support: administer vision screenings and knowledge tests
• Data entry: input test results and application details into licensing systems
• Service guidance: explain licensing requirements, REAL ID rules, CDL processes
• Document handling: process forms, restoration letters, and fee waiver codes
• Safety awareness: follow safety procedures and report unsafe conditions

Skills

Customer service

Public interaction

Tools

Online licensing software

Job description

Commonwealth of Pennsylvania is seeking a Driver License Examiner Assistant at the Meadville Driver License Center to guide customers through licensing steps with professionalism and attention to detail. You will interact with the public, administer tests, process records, and explain requirements, REAL ID rules, and CDL procedures.

The role requires strong customer service skills and meticulous data entry.