Driver License Examiner I — Customer-First Licensing

NCDOT; Charlotte, Northern (NC, KY); Hybrid; USD 39,000 - 69,000; Full time

Job summary

North Carolina Department of Transportation (NCDMV) seeks a Driver License Examiner I to support licensing operations with a customer-first focus. The role includes processing transactions, explaining regulations, and ensuring accurate and timely services across offices.

The position starts with a base salary within the NC08 range, with structured increases after successful training periods. Candidates may travel to various offices and participate in orientation at DMV Headquarters as needed.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Must have NC Driver License with clean record in past 10 years.
• Background check required including fingerprint history; Real ID Act compliance.
• Strong customer service and communication skills preferred.

Responsibilities

• Provide driver license services with accuracy and courtesy.
• Explain DMV policies and guide customers through licensing steps.
• Maintain compliance with North Carolina laws and division policies.
• Travel to offices as needed and participate in orientation.

Skills

Effective communication

Active listening

Problem solving

Patience

Adaptability

Integrity

Positive attitude

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

North Carolina Department of Transportation (NCDMV) seeks a Driver License Examiner I to support licensing operations with a customer-first focus. The role includes processing transactions, explaining regulations, and ensuring accurate and timely services across offices.

The position starts with a base salary within the NC08 range, with structured increases after successful training periods. Candidates may travel to various offices and participate in orientation at DMV Headquarters as needed.