Driver License Examiner I — Customer‑Focused DMV Pro

NCDOT; Clinton (NC); On-site; USD 39,000 - 69,000; Full time

Job summary

NC Department of Transportation seeks a Program Coordinator I to support Driver License services and office operations. The role requires strong customer service, policy explanation, and adherence to safety and training requirements.

A competitive salary progression is provided as you advance through the Driver License Associate program. The position emphasizes service accessibility, efficiency, and ongoing process improvements across DMV offices, with opportunities for professional development

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Strong customer service mindset and ability to explain policy and procedures.
• Ability to use basic computer software, including MS Office and internal systems.
• Experience typing on a computer keyboard.

Responsibilities

• Provide customer service and information about driver license services.
• Explain policies and procedures to the public.
• Assist with data collection and background checks where applicable.

Skills

Effective communication

Active listening

Problem solving

Patience

Adaptability

Willingness

Integrity

Positive attitude

Education

Bachelor's degree or equivalent

Job description

NC Department of Transportation seeks a Program Coordinator I to support Driver License services and office operations. The role requires strong customer service, policy explanation, and adherence to safety and training requirements.

A competitive salary progression is provided as you advance through the Driver License Associate program. The position emphasizes service accessibility, efficiency, and ongoing process improvements across DMV offices, with opportunities for professional development