Driver Education District Supervisor - Field Ops & Programs

State of North Carolina - Department of Transportation; North Carolina; On-site; USD 53,000 - 92,000; Full time

Job summary

The State of North Carolina Department of Transportation seeks a Driver Education District Field Supervisor to supervise 10–20 program specialists and manage operations across multiple counties from Raleigh. You will administer the Basic Driver Education Course and lead a performance-management program for staff.

The role requires strong customer service, communication skills, and CDL endorsements (P and S) for two years, with on-site leadership and coordination across districts.

Qualifications

• Bachelor’s degree from an appropriately accredited institution and three years of experience related to the area of assignment; or an equivalent combination of training and experience.
• CDL License with P (passenger) & S (school bus) endorsements for two years.
• Experience establishing goals and objectives that support the organization’s strategic plan.
• Experience allocating resources and coordinating people and resources.
• Experience interpreting and explaining policy, procedures, rules, regulations and/or law to a diverse clientele.
• Experience monitoring and/or assessing performance of individuals to identify what is needed for improvement or administering coaching, mentoring, counseling, corrective action, and/or training.

Responsibilities

• Supervise 10 to 20 Driver Education Program Specialists and oversee field operations across a district that may include 10 to 25 counties.
• Maintain customer service and public relations with schools and transportation departments; communicate changes in personnel, territory, policies, and procedures.
• Support Commercial Driving Schools within the district and keep them informed of policy changes affecting operations.
• Direct and oversee the Basic Driver Education Course: conduct classes, prepare materials, schedule instructors, administer exams, and submit records to the Raleigh SBTS Office.
• Manage the Performance Management Program, including keeping records, creating work plans, and conducting evaluations.

Education

Bachelor’s degree + 3 years experience

Job description

The State of North Carolina Department of Transportation seeks a Driver Education District Field Supervisor to supervise 10–20 program specialists and manage operations across multiple counties from Raleigh. You will administer the Basic Driver Education Course and lead a performance-management program for staff.

The role requires strong customer service, communication skills, and CDL endorsements (P and S) for two years, with on-site leadership and coordination across districts.