DMV - Driver Education Dist Field Supervisor

Department of Transportation; Orchards (NC); On-site; USD 53,000 - 92,000; Full time

Job summary

The North Carolina Department of Transportation is seeking a Driver Education District Field Supervisor to oversee Driver Education Program Specialists across a SBTS District. You will supervise field operations, coordinate territory adjustments, and ensure effective communication with school transportation departments.

You will also manage the Basic Driver Education Course and the Performance Management Program, ensuring accurate records and staff development.

Qualifications

• Experience establishing goals and objectives that support the organization’s strategic plan.
• Experience allocating resources and coordinating people and resources.
• Experience interpreting and explaining policy, procedures, rules, regulations and/or law to a diverse clientele.
• Experience monitoring and/or assessing performance and coaching staff.

Responsibilities

• Supervise 10–20 Driver Education Program Specialists across a SBTS District.
• Oversee field operations across 10–25 counties and adjust territory as needed.
• Manage Basic Driver Education Course for Commercial Driving Schools, schedule instructors and maintain records.
• Run the Performance Management Program with documentation and evaluations.

Skills

Goal setting

Resource coordination

Policy interpretation

Performance coaching

Education

Bachelor’s degree + 3 yrs exp

Tools

CDL with P & S endorsements

Job description

About Us

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

The Driver Education District Field Supervisor is responsible for supervising 10 to 20 Driver Education Program Specialists who provide services within each School Bus and Traffic Safety (SBTS) District. The Driver Education District Field Supervisor oversees all field operations across a district that may include 10 to 25 counties. This includes making territory adjustments as needed to keep operations efficient.

Customer service and public relations are major responsibilities of this role. The Driver Education District Field Supervisor must communicate effectively with public, private, and charter school transportation departments to understand their needs. It is important to keep school systems updated on changes to personnel, territory assignments, policies, and procedures. The Driver Education District Field Supervisor must also support Commercial Driving Schools within the district and keep them informed of any policy changes that affect their operations.

Another key responsibility is managing the Basic Driver Education Course for Commercial Driving Schools. The Driver Education District Field Supervisor directs and oversees the entire program, conducts the classes, prepares lecture materials, schedules instructors, administers exams, and submits accurate records to the Raleigh SBTS Office.

The Driver Education District Field Supervisor is also responsible for the Performance Management Program. This includes keeping accurate records of employee performance, creating work plans, conducting interim reviews, monitoring progress, counseling staff, completing evaluations, and maintaining proper documentation.

Knowledge, Skills and Abilities/Management Preferences

• Experience establishing goals and objectives that support the organization’s strategic plan
• Experience allocating resources and coordinating people and resources
• Experience interpreting and explaining policy, procedures, rules, regulations and/or law to a diverse clientele
• Experience monitoring and /or assessing performance of individuals to identify what is needed for improvement or administering coaching, mentoring, counseling, corrective action, and or training

Salary Grade and Salary Range

Salary Grade and Salary Range: NC14/ $52,592.00-$92,036.00

Management prefers applicants with the following

• Must have a CDL License w/ P (passenger) & S (school bus) endorsements for two years.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and three (3) years of experience related to the area of assignment; or an equivalent combination of training and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Benefits

Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website.