Drive-Thru Shift Lead & Operations Manager

Sonic Drive-In; Villa Rica (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

Sonic Drive-In in Georgia is seeking an Assistant Manager to oversee shift operations and staff, ensuring smooth service and guest satisfaction. The role focuses on leadership, staffing, and daily supervision to support a fast-paced drive-in environment.

The position requires hands-on management, adherence to company policies, and effective coordination of front-line teams to uphold quality standards and customer service during all hours of operation.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• Effective verbal and written communication skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle and properly escalation guest issues/concerns during shift.

Skills

Restaurant/retail management

Leadership

Communication

Problem-solving

Time management

Conflict resolution

Job description

Sonic Drive-In in Georgia is seeking an Assistant Manager to oversee shift operations and staff, ensuring smooth service and guest satisfaction. The role focuses on leadership, staffing, and daily supervision to support a fast-paced drive-in environment.

The position requires hands-on management, adherence to company policies, and effective coordination of front-line teams to uphold quality standards and customer service during all hours of operation.