Drive-Thru Operations Lead: Fast-Paced, Customer-First

Chick-fil-A Restaurants; Atlanta (GA); On-site; USD 42,000 - 59,000; Full time

Job summary

Chick-fil-A Ponce & Boulevard is seeking an energetic Drive Thru Manager to lead our drive-thru operations in Atlanta. You will supervise the team, oversee order taking through food delivery, and ensure fast, friendly, and accurate service that elevates guest satisfaction.

The role demands strong leadership, hospitality experience, and a focus on safety, cleanliness, and efficiency in a high-volume environment. Join a renowned brand dedicated to quality and community in the Atlanta area.

Qualifications

• Proven experience in quick service or fast food restaurant management.
• Background in food preparation and kitchen management preferred.
• Strong leadership and customer service focus.

Responsibilities

• Supervise drive-thru team members to ensure prompt, accurate orders.
• Oversee food preparation, maintaining quality and safety standards.
• Manage order processing and cash handling at the point of sale.
• Train staff on food safety, service excellence, and procedures.
• Handle customer inquiries or complaints with professionalism and resolve issues to build loyalty.

Skills

Restaurant management

Leadership

Customer service

Food safety knowledge

Tools

POS systems

Cash handling

Job description

Chick-fil-A Ponce & Boulevard is seeking an energetic Drive Thru Manager to lead our drive-thru operations in Atlanta. You will supervise the team, oversee order taking through food delivery, and ensure fast, friendly, and accurate service that elevates guest satisfaction.

The role demands strong leadership, hospitality experience, and a focus on safety, cleanliness, and efficiency in a high-volume environment. Join a renowned brand dedicated to quality and community in the Atlanta area.