Drive-Thru General Manager: Lead Operations & Team

Sonic Drive-In; Cleveland (TN); On-site; USD 50,000 - 75,000; Full time

Job summary

Sonic Drive-In in Cleveland, TN seeks a General Manager to lead all drive-in operations and supervise staff to ensure a premier guest experience.

You will recruit, train, and coach team members, manage expenses and records, and develop local marketing initiatives to drive performance. This role demands strong leadership, a customer-first mindset, and the ability to work long hours, including weekends.

Qualifications

• Education: Required – High school diploma or equivalent.
• Preferred – Advanced studies in business, restaurant management, or related fields.
• Experience: At least three years of restaurant management experience (QSR preferred).
• Experience running a restaurant shift without supervision.
• Experience recruiting, interviewing, hiring, and managing employees.
• Knowledge/Skills: Labor laws, health/safety, basic math and accounting.

Responsibilities

• Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate staff.
• Manage staff compensation per company guidelines.
• Oversee operations to provide an optimal guest experience.
• Handle opening/closing duties and guest/employee issues.
• Plan and forecast food, labor, and inventory to maximize cost-control.

Skills

Leadership

People management

Training & coaching

Communication

Education

High school diploma or equivalent

Business/restaurant mgmt studies preferred

Job description

Sonic Drive-In in Cleveland, TN seeks a General Manager to lead all drive-in operations and supervise staff to ensure a premier guest experience.

You will recruit, train, and coach team members, manage expenses and records, and develop local marketing initiatives to drive performance. This role demands strong leadership, a customer-first mindset, and the ability to work long hours, including weekends.