Drive-In General Manager: Lead Teams, Elevate Guest Experience

Sonic-Drive--in; Sherwood (AR); On-site; USD 55,000 - 75,000; Full time

Job summary

SONIC Drive-In is seeking a General Manager to oversee daily Drive-In operations, ensure quality food, safety, and guest satisfaction. You will hire, train, and lead a high-performing team, manage the P&L, and implement local marketing strategies to grow sales while maintaining brand standards.

Requires prior management experience in a restaurant or retail setting, flexibility for irregular hours, and strong leadership and communication abilities.

Qualifications

• High school diploma or equivalent required; advanced studies preferred.
• Minimum two years of restaurant management experience (QSR preferred).
• Ability to work five days with irregular hours including nights and weekends.
• Knowledge of recruiting, interviewing and selection practices.
• Knowledge of federal/state labor laws and health/sanitation regulations.
• Strong leadership, supervisory and communication skills.
• Basic accounting and computer skills.

Responsibilities

• Hire, train, supervise and develop staff to deliver a SuperSONIC guest experience.
• Lead with a fair, firm, and fun approach and set a positive shift atmosphere.
• Manage P&L to meet or exceed weekly, monthly and annual targets.
• Prepare employee schedules and adjust staffing levels as needed.
• Monitor inventory and place orders within cost-control procedures.
• Complete payroll records and employment-related documentation.
• Interview and hire crew and management team members.
• Prepare operational reports and actionable plans for financial trends.
• Develop and implement local marketing initiatives.
• Resolve employee concerns with a thoughtful approach and coaching.
• Foster team success and provide ongoing feedback.
• Communicate expectations clearly and keep shifts engaging.
• Explain the big picture and rationale behind tasks to staff.
• Use metrics to evaluate performance and drive improvements.
• Engage with the community to grow sales and brand presence.
• Maintain SONIC safety and sanitation standards and comply with laws.

Skills

Leadership

Communication skills

Problem solving

Decision-making

Conflict resolution

Multitasking

Autonomy

Education

Associate's degree in Business

Job description

SONIC Drive-In is seeking a General Manager to oversee daily Drive-In operations, ensure quality food, safety, and guest satisfaction. You will hire, train, and lead a high-performing team, manage the P&L, and implement local marketing strategies to grow sales while maintaining brand standards.

Requires prior management experience in a restaurant or retail setting, flexibility for irregular hours, and strong leadership and communication abilities.