Drive-In Shift Leader: Operations & Guest Experience

Sonic Drive-In; Dallas (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Sonic Drive-In in Dallas seeks an Assistant Manager to help lead the drive-in’s operations and employees during a shift. You will train, coach, and assign drive-in team members, direct daily tasks, and ensure a smooth guest experience while upholding brand standards.

The role requires at least six months of restaurant management or one year in retail management, with knowledge of labor and employment laws, health and safety regulations, and basic computer skills.

Qualifications

• Experience leading a restaurant shift.
• Strong verbal and written communication.
• Ability to coach and train staff.
• Knowledge of labor laws and safety regulations.
• Proficient in basic computer, math, and reading skills.

Responsibilities

• Train, manage, coach, and assign drive-in employees during shift.
• Lead operations to ensure an optimal guest experience.
• Manage staffing levels and perform opening/closing duties.
• Handle guest and employee issues professionally.
• Monitor costs, inventory, and quality standards during shift.
• Maintain compliance with policies and laws.

Skills

Team leadership

Customer service

Communication skills

Problem-solving

Basic math

Job description

Sonic Drive-In in Dallas seeks an Assistant Manager to help lead the drive-in’s operations and employees during a shift. You will train, coach, and assign drive-in team members, direct daily tasks, and ensure a smooth guest experience while upholding brand standards.

The role requires at least six months of restaurant management or one year in retail management, with knowledge of labor and employment laws, health and safety regulations, and basic computer skills.