Drive-In Shift Leader

Regis Corporation; Greer (SC); On-site; USD 21,000 - 29,000; Full time

Job summary

Regis Corporation is seeking an Assistant Manager to help lead drive-in operations and staff during shifts. You will train, coach, and supervise crew, ensure guest satisfaction, and manage staffing, opening/closing procedures, and records in a fast-paced restaurant environment.

The role requires knowledge of labor laws, strong communication, and problem-solving skills to maintain quality and service standards while controlling costs. Regular weekend and holiday hours are expected.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws).
• General restaurant or retail knowledge; basic computer, math, and reading skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle and properly escalate guest issues/concerns during shift.
• Handle and properly escalate employee issues/concerns.
• Monitor and manage food, labor, paper, and inventory during shift to maximize cost-control and quality standards.
• Assist with preparation and maintenance of drive-in records.
• Comply with and enforce company policies and standards.
• Ensure compliance with laws.
• Perform all station duties as necessary to meet standards.
• Regular cleaning and sanitation duties.
• Regular attendance.
• Move and stock food product weighing up to 50 pounds.
• Perform other duties as assigned.

Skills

Restaurant management

Team supervision

Leadership

Guest service

Communication skills

Problem-solving

Job description

Regis Corporation is seeking an Assistant Manager to help lead drive-in operations and staff during shifts. You will train, coach, and supervise crew, ensure guest satisfaction, and manage staffing, opening/closing procedures, and records in a fast-paced restaurant environment.

The role requires knowledge of labor laws, strong communication, and problem-solving skills to maintain quality and service standards while controlling costs. Regular weekend and holiday hours are expected.