Drive-In Shift Manager: Lead, Train & Deliver Guest Experience

soar-restaurants-sonic; Lewisville (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

soar-restaurants-sonic is seeking an Assistant Manager to assist with leading and managing drive-in operations and staff during shifts. You will train, coach, and direct employees, ensure optimal guest experiences, and support opening/closing duties.

The role requires at least six months of restaurant management or a year in retail management, with strong knowledge of labor laws and customer service. Expect 30+ hours weekly, with nights, weekends, and holidays possible.

Qualifications

• Experience: at least six months of restaurant management experience or one year of retail management experience.
• Ability to run a restaurant shift without supervision.
• Strong communication and problem-solving skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle guest issues/concerns during shift.
• Handle employee issues/concerns.
• Monitor and manage food, labor, paper, and inventory during shift to maximize cost-control and efficiency.
• Assist with preparation and maintenance of drive-in records.
• Ensure compliance with all policies and laws.
• Perform all station duties as necessary during shift.
• Perform regular cleaning and sanitation duties.
• Regular attendance.
• Move and stock food product weighing up to 50 pounds.
• Perform other duties as assigned.
• Time/Shift expectations: minimum 30 hours per week; irregular hours; nights; weekends; holidays.

Skills

Restaurant management

Leadership

Customer service

Job description

soar-restaurants-sonic is seeking an Assistant Manager to assist with leading and managing drive-in operations and staff during shifts. You will train, coach, and direct employees, ensure optimal guest experiences, and support opening/closing duties.

The role requires at least six months of restaurant management or a year in retail management, with strong knowledge of labor laws and customer service. Expect 30+ hours weekly, with nights, weekends, and holidays possible.