Drive-In Shift Supervisor: Lead Operations & Team

soar-restaurants-sonic; Garland (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

soar-restaurants-sonic in Garland, TX is seeking an Assistant Manager to help lead drive-in operations and staff during shifts. The role reports to the General Manager/Operating Partner and is nonexempt, with a minimum of 30 hours per week, including nights, weekends, and holidays.

Responsibilities include training and directing crew, managing staffing, handling guest and employee concerns, and ensuring cost-control, safety, and adherence to policies.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• General restaurant or retail knowledge.
• Knowledge of labor and employment laws (federal/state/local).
• Knowledge of health and safety laws and regulations.
• Basic computer, math, and reading skills.
• Effective verbal and written communication skills.
• Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead and manage drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle and properly escape guest issues/concerns during shift.
• Handle and properly escape employee issues/concerns.
• Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service.
• Assist with preparation and maintenance of drive-in records.
• Comply with and enforce all company policies, procedures, and operational standards.
• Ensure compliance with all applicable federal, state, and local laws.
• Perform all station duties during shift to meet operational standards.
• Perform regular cleaning and sanitation duties.
• Maintain regular attendance.

Skills

Leadership

Communication

Problem-solving

Multi-tasking

Time-management

Conflict-resolution

Job description

soar-restaurants-sonic in Garland, TX is seeking an Assistant Manager to help lead drive-in operations and staff during shifts. The role reports to the General Manager/Operating Partner and is nonexempt, with a minimum of 30 hours per week, including nights, weekends, and holidays.

Responsibilities include training and directing crew, managing staffing, handling guest and employee concerns, and ensuring cost-control, safety, and adherence to policies.