Drive-In Operations Manager & Team Leader

Sonic Drive-In; Tuba City (AZ); On-site; USD 30,000 - 42,000; Full time

Job summary

SONIC Drive-In in the United States seeks an Assistant Manager to support the General Manager in running a busy drive-in and to help train and mentor team members. You will uphold safety and cleanliness while delivering fast, friendly service.

This role emphasizes leadership, scheduling, inventory checks, and ensuring guests have an exceptional dining experience. You will handle opening/closing, respond to guest requests, and maintain SONIC standards across the shift.

Qualifications

• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management.
• Ability to work irregular hours, nights, weekends and holidays.
• Effective communication, basic math, reading and computer skills.
• Willingness to abide by appearance, uniform and hygiene standards at SONIC.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops.
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards.
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices.
• Performs restaurant opening and/or closing duties.
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control.
• Completes weekly inventory as needed.
• Assists in administrative duties including maintaining files, records and all required documentation.
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Skills

Team leadership

Staff training

Customer service

Communication skills

Scheduling

Job description

SONIC Drive-In in the United States seeks an Assistant Manager to support the General Manager in running a busy drive-in and to help train and mentor team members. You will uphold safety and cleanliness while delivering fast, friendly service.

This role emphasizes leadership, scheduling, inventory checks, and ensuring guests have an exceptional dining experience. You will handle opening/closing, respond to guest requests, and maintain SONIC standards across the shift.