Drive-In General Manager: Lead Ops & Guest Experience

guernseysonic; Scottsburg (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

SONIC Drive-In is seeking a General Manager to lead the drive-in’s operations and team. This role involves recruiting, training, coaching, scheduling, and disciplining staff to ensure a premier guest experience and high-quality service.

The GM will manage food, labor, and inventory, forecast needs, and maintain compliance with regulations. Regular attendance, strong leadership, and communication skills are essential for success in a busy restaurant environment.

Qualifications

• Education: High school diploma or equivalent required; advanced studies in business or restaurant management preferred.
• Experience: 3+ years in restaurant management, QSR preferred.
• Responsibilities: Manage shift, staff, and operations to ensure guest satisfaction.

Responsibilities

• Recruit, interview, hire, onboard, train, coach, and lead the drive-in's team.
• Oversee compensation within company guidelines.
• Supervise all drive-in operations to deliver optimal guest experience.
• Manage opening/closing duties and guest/employee issues.
• Control food, labor, inventory costs to maximize efficiency.
• Lead team meetings and ensure adherence to standards.
• Maintain records and operational reports; ensure compliance with laws.

Skills

Leadership

Staff training

Guest experience

Operations management

Hiring & coaching

Education

High school diploma or equivalent

Business/Restaurant mgmt studies

Job description

SONIC Drive-In is seeking a General Manager to lead the drive-in’s operations and team. This role involves recruiting, training, coaching, scheduling, and disciplining staff to ensure a premier guest experience and high-quality service.

The GM will manage food, labor, and inventory, forecast needs, and maintain compliance with regulations. Regular attendance, strong leadership, and communication skills are essential for success in a busy restaurant environment.