Drive-In General Manager: Lead Ops & Guest Experience

Hunter Super Techs - TurnPoint; Atmore (AL); On-site; USD 55,000 - 60,000; Full time

Job summary

SONIC Drive-In is seeking a General Manager to lead a high-volume drive-in, train and coach crew, ensure safe, clean operations, and deliver exceptional guest experiences in a fast-paced setting.

You will schedule staff, manage inventory, develop action plans to improve financial performance, and collaborate with marketing to drive sales while adhering to brand standards and local regulations.

Qualifications

• High school diploma or equivalent required; advanced studies preferred.
• Minimum 2 years of restaurant management experience (QSR preferred).
• Knowledge of federal and state labor laws and health regulations.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask and work flexible hours.

Responsibilities

• Directs and coaches drive-in staff to meet service standards.
• Plans and assigns shifts; manages opening/closing duties.
• Monitors inventory and orders supplies within budget.
• Prepares schedules and analyzes labor costs.
• Ensures exceptional guest experience and resolves complaints.
• Hires and trains restaurant crew and management team.
• Develops and executes marketing plans to grow sales.
• Completes operational reports and tracks financial trends.

Skills

Leadership

Staff coaching

Communication

Hiring & recruitment

Customer service

Problem solving

Education

High school diploma or equivalent

Advanced studies in business or related fields

Tools

POS systems

Payroll software

Job description

SONIC Drive-In is seeking a General Manager to lead a high-volume drive-in, train and coach crew, ensure safe, clean operations, and deliver exceptional guest experiences in a fast-paced setting.

You will schedule staff, manage inventory, develop action plans to improve financial performance, and collaborate with marketing to drive sales while adhering to brand standards and local regulations.