Drive-In Assistant Manager: Lead Shifts & Guest Experience

Sonic Corp.; Simpsonville (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Sonic Corp. in the United States seeks an Assistant Manager to help lead drive-in operations and staff during assigned shifts.

You will train, coach, and supervise crew, ensure timely service, uphold quality standards, and reinforce guest satisfaction across the menu and drive-thru experience. This nonexempt role requires coordinating opening or closing duties, managing staffing levels, handling guest and employee concerns, enforcing safety and health policies, and maintaining records.

Qualifications

• At least six months of restaurant management experience or one year of retail management experience.
• Experience running a restaurant shift without supervision.
• Knowledge of federal, state, and local labor and employment laws.

Responsibilities

• Train, manage, direct, coach, lead, and assign drive-in employees during shift.
• Lead drive-in operations during shift to provide an optimal guest experience.
• Manage staffing levels during shift.
• Perform opening and/or closing duties.
• Handle guest issues/concerns during shift.
• Handle employee issues/concerns during shift.
• Monitor food, labor, paper, and inventory to maximize cost-control and quality.
• Assist with preparation and maintenance of drive-in records.
• Comply with all policies, procedures, and standards.
• Ensure compliance with all laws.
• Perform all station duties as necessary during shift.
• Regular cleaning and sanitation duties.
• Regular attendance.

Skills

Leadership

Communication

Problem solving

Staff management

Shift management

Customer service

Job description

Sonic Corp. in the United States seeks an Assistant Manager to help lead drive-in operations and staff during assigned shifts.

You will train, coach, and supervise crew, ensure timely service, uphold quality standards, and reinforce guest satisfaction across the menu and drive-thru experience. This nonexempt role requires coordinating opening or closing duties, managing staffing levels, handling guest and employee concerns, enforcing safety and health policies, and maintaining records.