Drilling Solutions Engineer - Field Testing & Customer Success

NOV; Odessa (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

ReedHycalog is hiring a Drilling Solutions Engineer in Odessa, TX. The role involves coordinating field testing of new products, gathering data from runs, and validating tests. You will oversee recommendations for future changes and iterations, ensuring customer requirements are met across field sites.

Primary responsibilities include customer service, sales support, reporting, and collaboration with product development and quality teams to improve solutions for the oilfield.

Qualifications

• Bachelor's degree in engineering.
• Minimum 3 years of oilfield experience.

Responsibilities

• Maintain strong relationships with customer accounts and field teams; respond to requirements and requests.
• Deliver technology presentations and trainings for customers as needed.
• Support in-field visits, site support, and travel across the assigned area.
• Monitor issues, deadlines, and deliverables; improve internal processes as needed.
• Provide technical evaluations and product recommendations to maximize revenue and profitability.
• Create application maps and product offering maps; maintain run reports and case histories.
• Lead technical justification for product development and respond to client needs.
• Participate in the Quality Management System and provide feedback on product trends.

Skills

Customer service

Sales support

Data reporting

Product development

Quality systems

Education

Bachelor's degree in engineering

Job description

ReedHycalog is hiring a Drilling Solutions Engineer in Odessa, TX. The role involves coordinating field testing of new products, gathering data from runs, and validating tests. You will oversee recommendations for future changes and iterations, ensuring customer requirements are met across field sites.

Primary responsibilities include customer service, sales support, reporting, and collaboration with product development and quality teams to improve solutions for the oilfield.