Drilling Solutions Engineer: Accelerate Well Delivery

Corva; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading energy solutions company in the United States seeks a Solutions Engineer to guide customers in implementing their platform successfully. The role involves understanding customer needs, onboarding new business, and ensuring overall satisfaction with the services provided. Candidates should possess strong communication and technical skills, experience in oil and gas, and be able to travel up to 30% of the time. This position offers an opportunity to work closely with various internal teams while making a significant impact on customer experience.

Qualifications

• Proven ability to manage customer relationships and expectations.
• Experience capturing notes and feedback from meetings.
• Ability to travel domestically and internationally up to 30% of the time.

Responsibilities

• Ensure customer satisfaction with services provided.
• Work closely with customers to understand their challenges.
• Onboard new business and support existing accounts.
• Maintain project timelines and documentation.
• Facilitate training workshops with the Engineering team.
• Track customer health using analytics and feedback.

Skills

Excellent written and verbal communication skills

Strong technical and customer service skills

Ability to work well with teams

Analytical thinking skills

Ability to train others

Knowledge of navigating modern websites

Experience in oil and gas

Tools

Microsoft Office suite

Job description

A leading energy solutions company in the United States seeks a Solutions Engineer to guide customers in implementing their platform successfully. The role involves understanding customer needs, onboarding new business, and ensuring overall satisfaction with the services provided. Candidates should possess strong communication and technical skills, experience in oil and gas, and be able to travel up to 30% of the time. This position offers an opportunity to work closely with various internal teams while making a significant impact on customer experience.