Drayage Logistics Domestic Operator

BTI Solutions, Inc.; Santa Ana (CA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid sick leave

Job summary

BTI Solutions, Inc. in Santa Ana, CA is seeking a seasoned Logistics Coordinator (Air & Ocean) to plan, execute and optimize inbound/outbound air and ocean freight for Samsung distribution.

You will manage tracking, scheduling, port/terminal coordination and real-time movement monitoring to ensure on-time delivery across geographies. The role requires 6+ years in international logistics, strong ERP/TMS/WMS experience, and excellence in Excel.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 6 years of experience in logistics coordination with a strong focus on international air and ocean freight operations.
• Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required.
• Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
• Strong understanding of international air and ocean freight regulations, and customs procedures.
• Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).
• Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.
• Language: English.

Responsibilities

• Planning & Scheduling: Create and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations.
• Port & Terminal Coordination: Gather departure information for containers and air cargo at ports, terminals, and airports; monitor on-time departures; coordinate with terminal operators and brokers.
• Movement Monitoring: Track ocean containers, rail intermodal units, and air shipments in real time; validate IOD and POD daily; respond to exceptions.
• Transload Warehouse Management: Oversee TW capacity planning and utilization; manage KPIs for transload operations; identify bottlenecks and implement corrective actions.
• TL OB OTR Dispatch Management: Schedule and dispatch TL OB orders using TMS; optimize routing and load consolidation to meet SLAs while minimizing costs.
• Partner & Stakeholder Communication: Act as primary contact for carriers, freight forwarders, customs brokers, internal teams and customers; handle claims and escalations.
• Compliance & Documentation: Ensure shipments comply with trade regulations, hazardous material requirements, and security standards; maintain records for audits.

Skills

Analytical Thinking

Problem Solving

Communication

Multitasking

Work Under Pressure

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration

Tools

SAP

TMS

WMS

Job description

Drayage Logistics Domestic OperatorJob Description1. Position OverviewThe Mobile Business Unit supports the global distribution of Samsung mobile devices with a focus on speed, reliability, and operational efficiency. The Logistics Coordinator (Air & Ocean Operations) is responsible for planning, executing, and continuously improving inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to Samsung warehouses and ultimately to customers.This position requires hands-on experience in Air or Ocean Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five-day work schedule that includes weekend shifts based on operational requirements.2. Key Responsibilities1) Planning & SchedulingCreate and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations2) Port & Terminal CoordinationGather departure information for containers and air cargo at ports, terminals, and airports.Monitor and confirm on-time departures from U.S. Ocean terminals and major airports.Coordinate terminal departure schedules with terminal operators and customs brokers.3) Movement MonitoringTrack ocean containers, rail intermodal units, and air shipments in real time.Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold).4) Transload Warehouse ManagementOversee Transload Warehouse (TW) capacity planning and utilization.Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on-time transload, damage rate).Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.5) TL OB OTR Dispatch ManagementSchedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS).Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.6) Partner & Stakeholder CommunicationServe as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.7) Compliance & DocumentationEnsure all shipments comply with international trade regulations, hazardous material requirements, and security standards.Maintain accurate records for audits and regulatory inspections.Perform other job-related duties as assigned.8) Core CompetenciesAnalytical Thinking: Translate large data sets into actionable insights.Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.Communication: Communicate clearly and effectively with internal teams and external partners.Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.3. Requirements (Basic Qualifications)1) EducationBachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.2) ExperienceMinimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is requiredProven experience managing transload warehouse operations and Truckload (TL) dispatch.3) Industry KnowledgeStrong understanding of international air and ocean freight regulations, and customs procedures4) Technical SkillsProficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.5) LanguageEnglish6) Weekend work may be required.Pay Range: $25 to $31/hourBenefits: Medical, dental, and vision insurance; 401(k) retirement plan; paid sick leave; life, accidental death & dismemberment (AD&D), and long-term disability (LTD) insurance; and optional voluntary life/AD&D coverage. Benefits are subject to eligibility and applicable plan terms.-Why work at BTI?We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.