Drayage Logistics Domestic Operator

10 BTI Solutions, Inc.; Santa Ana (CA); On-site; USD 34,440 - 42,705; Full time

Job summary

10 BTI Solutions, Inc. in Santa Ana, CA is seeking a qualified Logistics Coordinator (Air & Ocean Operations) to manage inbound and outbound air and ocean freight.

You will plan, execute and improve operations, coordinate carriers, brokers, and warehouses, and ensure compliance and on-time delivery across the supply chain.

Qualifications

• Plan and coordinate inbound/outbound air and ocean freight operations.
• Strong knowledge of international air/ocean freight regulations and customs procedures.
• Proficient with ERP and logistics systems (SAP, TMS, WMS).
• English language required; weekend work may be required.

Responsibilities

• Plan and schedule daily tracking for Air Export, Ocean Import, and OTR, including weekend operations.
• Coordinate port, terminal, and airport departures; ensure on-time performance and liaise with brokers.
• Monitor shipments in real time; resolve delays and document issues promptly.
• Oversee transload warehouse capacity and KPI performance; drive corrective actions.
• Dispatch TL outbound orders using TMS; optimize routing to meet SLAs and reduce costs.
• Serve as primary contact for logistics partners, customers, and internal teams.

Skills

Logistics coordination

Analytical thinking

Communication

Education

Bachelor's degree in Logistics, Supply Chain Management, or related field

Tools

SAP

TMS

WMS

Excel

Job description

Drayage Logistics Domestic Operator Job Description

Position Overview

The Mobile Business Unit supports the global distribution of Samsung mobile devices with a focus on speed, reliability, and operational efficiency. The Logistics Coordinator (Air & Ocean Operations) is responsible for planning, executing, and continuously improving inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to Samsung warehouses and ultimately to customers. This position requires hands-on experience in Air or Ocean Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five-day work schedule that includes weekend shifts based on operational requirements.

Key Responsibilities

• Planning & Scheduling Create and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations
• Port & Terminal Coordination Gather departure information for containers and air cargo at ports, terminals, and airports. Monitor and confirm on-time departures from U.S. Ocean terminals and major airports. Coordinate terminal departure schedules with terminal operators and customs brokers.
• Movement Monitoring Track ocean containers, rail intermodal units, and air shipments in real time. Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis. Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold).
• Transload Warehouse Management Oversee Transload Warehouse (TW) capacity planning and utilization. Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on-time transload, damage rate). Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.
• TL OB OTR Dispatch Management Schedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS). Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.
• Partner & Stakeholder Communication Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers. Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.
• Compliance & Documentation Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards. Maintain accurate records for audits and regulatory inspections. Perform other job-related duties as assigned.
• Core Competencies Analytical Thinking: Translate large data sets into actionable insights. Problem Solving: Quickly identify root causes of operational issues and implement effective solutions. Communication: Communicate clearly and effectively with internal teams and external partners. Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail. Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.

Requirements (Basic Qualifications)

• Education Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Experience Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations. Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
• Industry Knowledge Strong understanding of international air and ocean freight regulations, and customs procedures
• Technical Skills Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent). Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.
• Language English
• Weekend work may be required.

Pay Range

$25 to $31/hour

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully. We are an outstanding national Consulting company with 20 years of success

Corporate Values

• Guided by Integrity We earn trust by keeping our promises and holding ourselves and each other accountable to do the right thing in all circumstances
• Strive for Excellence We strive to deliver quality candidates with efficiency and professionalism leading to the complete satisfaction of our clients
• Stronger Together We embrace each other’s differences and practice collaborative communication to build strong partnerships and relationships to achieve successful outcomes
• Think Big We continuously challenge ourselves and seek innovative ideas to improve and strengthen our company, clients, and partners for long-term success
• Achieve Impact We commit ourselves to empowering and uplifting the people and communities we serve for a better tomorrow To be the foundation of all connections and the driver of new discoveries, growth, and transformation for our employees, candidates, clients, partners, and community Connecting talented employees and great companies to attain new experiences and opportunities to fulfill their needs and achieve their goals.