Logistics Operation Coordinator (AIR & Ocean Operations)

10 BTI Solutions, Inc.; Santa Ana (CA); On-site; USD 34,440 - 42,705; Full time

Job summary

10 BTI Solutions, Inc. is seeking a Logistics Operation Coordinator to plan, execute, and continuously improve inbound and outbound air and ocean freight.

Based in Santa Ana, CA, this role supports global shipments from manufacturers to Samsung warehouses and customers, with a five‑day schedule including weekend shifts as needed. The ideal candidate has hands‑on experience in air and ocean freight operations, strong ERP/transport systems skills, and excellent data analysis, communication with

Qualifications

• Education: Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Experience: Minimum 6 years in logistics coordination with international air/ocean freight operations.
• Industry Knowledge: Strong understanding of international air/ocean freight regulations and customs procedures.
• Technical Skills: Proficiency with ERP and logistics systems (SAP, TMS, WMS). Advanced Excel (Pivot Tables, VLOOKUP/XLOOKUP).
• Language, Pay Range: English. Pay Range: $25 to $31.

Responsibilities

• Plan and schedule Air Export, Ocean Import, and OTR operations, including weekend coverage.
• Coordinate bookings with airlines and freight forwarders based on transit time and cost.
• Prepare MAWB/HAWB, invoices, packing lists and export declarations; review documentation for accuracy.
• Ensure compliance with TSA, IATA, and DG requirements where applicable.
• Monitor cargo cut-off times, receiving schedules, and flight departures; provide status updates to customers.

Skills

Air freight ops

Ocean freight ops

ERP systems

Excel

Education

Bachelor's degree in Logistics

Tools

SAP

TMS

WMS

Job description

Logistics Operation Coordinator (AIR & Ocean Operations) Job Description

1. Position Overview

The Mobile Business Unit supports the global distribution of Samsung mobile devices with a focus on speed, reliability, and operational efficiency. The Logistics Coordinator (Air ) is responsible for planning, executing, and continuously improving inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to Samsung warehouses and ultimately to customers. This position requires hands‑on experience in Air or Ocean Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five‑day work schedule that includes weekend shifts based on operational requirements.

2. Key Responsibilities

• Planning & Scheduling: Create and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations.
• Port & Terminal Coordination: Gather departure information for containers and air cargo at ports, terminals, and airports. Monitor and confirm on‑time departures from U.S. Ocean terminals and major airports. Coordinate terminal departure schedules with terminal operators and customs brokers.
• Movement Monitoring: Track ocean containers, rail intermodal units, and air shipments in real time. Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis. Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold).
• Partner & Stakeholder Communication: Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers. Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.
• Compliance & Documentation: Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards. Maintain accurate records for audits and regulatory inspections. Perform other job‑related duties as assigned.
• Core Competencies:
  • Analytical Thinking: Translate large data sets into actionable insights.
  • Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.
  • Communication: Communicate clearly and effectively with internal teams and external partners.
  • Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.
  • Ability to Work Under Pressure: Perform effectively in a fast‑paced, deadline‑driven environment.

9. Air Export Responsibilities

• Receive and validate Air Export shipping instructions (SI) from customers.
• Coordinate booking with airlines and freight forwarders based on required transit time and cost.
• Prepare and review MAWB, HAWB, commercial invoice, packing list, SLI and export declarations.
• Coordinate TSA, IATA and dangerous goods (DG) compliance when applicable.
• Monitor cargo cut‑off time, terminal receiving schedule and flight departures.
• Coordinate warehouse cargo receiving, screening, palletizing and ULD build‑up.
• Manage export customs clearance and respond to customs examinations or holds.
• Track flight departures, transshipment status and final arrival; proactively resolve exceptions.
• Communicate shipment status and milestones to customers through regular updates.
• Handle flight cancellation, rollover, offload and rebooking with minimum service disruption.
• Review airline freight invoices and accessorial charges for accuracy.
• Measure Air Export KPI including On‑Time Departure (OTD), On‑Time Arrival (OTA), booking accuracy, document accuracy and claims ratio.
• Support peak season capacity planning and airline allocation strategy.
• Drive continuous process improvement to reduce transit time and logistics cost.

3. Requirements (Basic Qualifications)

• Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Experience: Minimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations. Hands‑on experience in international Air, Ocean, and OTR freight forwarding operations is required. Proven experience managing transload warehouse operations and Truckload (TL) dispatch.
• Industry Knowledge: Strong understanding of international air and ocean freight regulations, and customs procedures.
• Technical Skills: Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent). Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.
• Language, Pay Range: English. Pay Range: $25 to $31.

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully. We are an outstanding national Consulting company with 20 years of success.

Corporate Values

• Guided by Integrity: We earn trust by keeping our promises and holding ourselves and each other accountable to do the right thing in all circumstances.
• Strive for Excellence: We strive to deliver quality candidates with efficiency and professionalism leading to the complete satisfaction of our clients.
• Stronger Together: We embrace each other’s differences and practice collaborative communication to build strong partnerships and relationships to achieve successful outcomes.
• Think Big: We continuously challenge ourselves and seek innovative ideas to improve and strengthen our company, clients, and partners for long‑term success.
• Achieve Impact: We commit ourselves to empowering and uplifting the people and communities we serve for a better tomorrow.

To be the foundation of all connections and the driver of new discoveries, growth, and transformation for our employees, candidates, clients, partners, and community Connecting talented employees and great companies to attain new experiences and opportunities to fulfill their needs and achieve their goals.