Logistics Coordinator (AIR & Ocean Operations)

BTI Solutions, Inc.; Santa Ana (CA); On-site; USD 58,000 - 63,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Sick Leave

AD&D & LTD Insurance

Voluntary Life/AD&D

Job summary

BTI Solutions, Inc. is seeking a seasoned Logistics Coordinator (Air & Ocean Operations) in Santa Ana, CA. The role focuses on planning, executing, and improving inbound and outbound air and ocean freight to Samsung warehouses and customers.

It requires hands-on air/ocean freight experience, customs compliance, and strong coordination across ports, carriers, brokers, and internal teams. The candidate will manage transload operations, dispatch TL OB orders, and monitor KPIs like dwell time and

Qualifications

• Bachelor’s degree in logistics, supply chain, business, or related field.
• Strong knowledge of international air/ocean freight operations.
• Proficiency with ERP and logistics systems (SAP, TMS, WMS).
• Advanced Excel skills with pivot tables and lookups.

Responsibilities

• Plan and schedule Air Export, Ocean Import, and OTR shipments, including weekend ops.
• Coordinate container and air cargo movements at ports/terminals; monitor on-time departures.
• Track shipments in real time; resolve delays, damages, or customs holds.
• Oversee Transload Warehouse capacity planning and KPI management.
• Schedule and dispatch TL Outbound orders; optimize routing and consolidation.
• Communicate with carriers, forwarders, brokers, and customers; handle escalations.
• Ensure compliance with international trade regulations and safety standards.

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field

Tools

SAP

TMS

WMS

Job description

Logistics Coordinator (AIR & Ocean Operations)Job Description1. Position OverviewThe Mobile Business Unit supports the global distribution of mobile devices with a focus on speed, reliability, and operational efficiency. The Logistics Coordinator (Air & Ocean Operations) is responsible for planning, executing, and continuously improving inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to Samsung warehouses and ultimately to customers.This position requires hands-on experience in Air or Ocean Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five-day work schedule that includes weekend shifts based on operational requirements.2. Key Responsibilities1) Planning & SchedulingCreate and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations2) Port & Terminal CoordinationGather departure information for containers and air cargo at ports, terminals, and airports.Monitor and confirm on-time departures from U.S. Ocean terminals and major airports.Coordinate terminal departure schedules with terminal operators and customs brokers.3) Movement MonitoringTrack ocean containers, rail intermodal units, and air shipments in real time.Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold).4) Transload Warehouse ManagementOversee Transload Warehouse (TW) capacity planning and utilization.Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on-time transload, damage rate).Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.5) TL OB OTR Dispatch ManagementSchedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS).Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.6) Partner & Stakeholder CommunicationServe as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.7) Compliance & DocumentationEnsure all shipments comply with international trade regulations, hazardous material requirements, and security standards.Maintain accurate records for audits and regulatory inspections.Perform other job-related duties as assigned.8) Core CompetenciesAnalytical Thinking: Translate large data sets into actionable insights.Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.Communication: Communicate clearly and effectively with internal teams and external partners.Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.3. Requirements (Basic Qualifications)1) EducationBachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.2) ExperienceMinimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is requiredProven experience managing transload warehouse operations and Truckload (TL) dispatch.3) Industry KnowledgeStrong understanding of international air and ocean freight regulations, and customs procedures4) Technical SkillsProficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.5) LanguageEnglish6) Weekend work may be required.Pay Rate: up to $28.00 per hour (negotiable)Benefits: Medical, dental, and vision insurance; 401(k) retirement plan; paid sick leave; life, accidental death & dismemberment (AD&D), and long-term disability (LTD) insurance; and optional voluntary life/AD&D coverage. Benefits are subject to eligibility and applicable plan terms.-Why work at BTI?We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.