Downtown Parking Concierge

LAZ Parking; Cleveland (OH); On-site; USD 16,000 - 23,000; Full time

Job summary

LAZ Parking is hiring a Parking Attendant for Downtown Cleveland. You will be the first and last friendly face for clients, greeting customers and ensuring a positive experience throughout their visit.

Responsibilities include assisting customers, processing payments, directing traffic, and maintaining safety and courtesy across the site. Prioritize timeliness, professionalism, and effective communication in a fast-paced environment.

Qualifications

• Experience working in a customer service environment is required.

Responsibilities

• Greet customers and assist with directions and queries in lobby, lanes, and parking office.
• Process payments (monthly and debit) and handle credit card transactions.
• Promote customer relations with a courteous, can-do attitude and responsiveness.
• Adhere to uniform guidelines, be punctual, and follow supervisor directions.
• Identify safety concerns and report hazards or potential issues promptly.

Skills

Customer service

Multitasking

Professional communication

Independent work

Conflict handling

Job description

LAZ Parking is hiring a Parking Attendant for Downtown Cleveland. You will be the first and last friendly face for clients, greeting customers and ensuring a positive experience throughout their visit.

Responsibilities include assisting customers, processing payments, directing traffic, and maintaining safety and courtesy across the site. Prioritize timeliness, professionalism, and effective communication in a fast-paced environment.