Parking Concierge: Guest Service & Cash Handling

Towne Park LLC; Cleveland (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement plan

Job summary

Towne Park LLC is seeking a Parking Concierge in Cleveland, OH to warmly greet self-parking guests and assist with directions, equipment use, and facility information. You will collect revenue accurately, complete shift reports, and help ensure a smooth guest experience.

The role requires a high school diploma or GED, basic math and English literacy, and the ability to read and write simple documents. Work hours are Monday through Friday, 6:00 AM to 2:30 PM, with benefits eligibility described

Qualifications

• High school diploma or GED required.
• 1–3 months related experience and/or training or equivalent.
• General knowledge of parking garage policies.
• Must read and write English and follow simple instructions.

Responsibilities

• Greet guests in a friendly, professional manner and provide directions and information.
• Assist guests with self-parking equipment, room keys, and payments.
• Identify and collect revenue; complete cash drops and shift reports with accuracy.
• Categorize tickets for audit; reconcile revenue and issue receipts.
• Follow standard operating procedures for cash handling and use equipment (registers, gates, card machines).

Skills

Customer service

English literacy

Math & cash handling

Education

High school diploma or GED

Job description

Towne Park LLC is seeking a Parking Concierge in Cleveland, OH to warmly greet self-parking guests and assist with directions, equipment use, and facility information. You will collect revenue accurately, complete shift reports, and help ensure a smooth guest experience.

The role requires a high school diploma or GED, basic math and English literacy, and the ability to read and write simple documents. Work hours are Monday through Friday, 6:00 AM to 2:30 PM, with benefits eligibility described