Downtown One-Stop Counselor – Admissions & Financial Aid

UT Tyler; San Antonio (TX); Presencial; USD 48.000 - 59.000; Jornada completa

Descripción de la vacante

The University of Texas at San Antonio invites applications for the One Stop Counselor at the Downtown Campus. The role combines student counseling across counter, call center, and email to provide accurate admissions, financial aid, and registrar information.

It requires initiative and mentoring of junior staff. Working primarily on the Downtown campus, the counselor collaborates with enrollment services, maintains up-to-date university policies, and delivers presentations while guiding

Formación

• Bachelor's Degree in a related field is required.
• One year of related work experience.
• Must maintain security and integrity of UT San Antonio per policy.

Responsabilidades

• Counsel, solve problems, and provide accurate information to students and families via counter, call center, and email.
• Create presentations for outreach on and off campus.
• Refer students to appropriate offices as needed.
• Use professional judgment to resolve escalated student and parent issues.
• Maintain knowledge of enrollment services policies and procedures.

Conocimientos

Communication

Microsoft Office Suite

Problem Solving

Customer Service

Educación

Bachelor's Degree in a related field

Descripción del empleo

The University of Texas at San Antonio invites applications for the One Stop Counselor at the Downtown Campus. The role combines student counseling across counter, call center, and email to provide accurate admissions, financial aid, and registrar information.

It requires initiative and mentoring of junior staff. Working primarily on the Downtown campus, the counselor collaborates with enrollment services, maintains up-to-date university policies, and delivers presentations while guiding