Downtown Conference Services Coordinator (Temp-to-Perm)

The Goodkind Group, LLC; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

The Goodkind Group, LLC in Downtown New York seeks a Conference Services Coordinator to greet clients, manage reservations, coordinate meetings and act as a liaison with attorneys and vendors.

This contract role offers temp-to-perm potential, requires 3–5 years in reception or client service, strong communication, and proficiency with Outlook, Word and Excel; some light lifting may be required.

Qualifications

• High School diploma or equivalent required; some college is a plus.
• 3–5 years of receptionist, hotel concierge, airline, or other client/customer service industry experience required.
• Law Firm experience is a plus and proficiency with Microsoft Office is expected.

Responsibilities

• Greet all clients and visitors of the firm.
• Print visitor badges and announce visitors.
• Ensure all incoming calls from clients and attorneys are answered promptly.
• Set up conference calls with teleconferencing vendor and send email confirmations upon proofing to host.
• Handle meeting room bookings using the reservation system.
• Confirm conference room meetings via email and follow up as necessary prior to the meeting or event to ensure details are accurate.
• Communicate requests to internal support departments such as Food Service, Maintenance & Service, and Media.
• Coordinate with building management.
• Perform floor checks and ensure rooms are set up correctly with equipment and amenities before meetings.
• Additional tasks may be assigned.
• Communicate with stakeholders in a professional manner.

Skills

Professional demeanor

Service-oriented

Communication skills

Time management

Team player

Attention to detail

Education

High School diploma or equivalent

Some college

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Audio/Visual knowledge

Switchboard operation

Job description

The Goodkind Group, LLC in Downtown New York seeks a Conference Services Coordinator to greet clients, manage reservations, coordinate meetings and act as a liaison with attorneys and vendors.

This contract role offers temp-to-perm potential, requires 3–5 years in reception or client service, strong communication, and proficiency with Outlook, Word and Excel; some light lifting may be required.